Casual hours
$75 per hour plus GST. No commitment.
Best if your workload is unpredictable, if you have a one off project, or if you would rather try us before committing to a monthly package.
Monthly packages
The more hours you book, the lower your effective hourly rate.
| Package | Hours per month | Monthly cost | Works out at |
|---|---|---|---|
| Starter | 10 hours | $700 + GST | $70 per hour |
| Growth | 20 hours | $1,360 + GST | $68 per hour |
| Recommended | 40 hours | $2,600 + GST | $65 per hour |
| Premium | 60 hours | $3,780 + GST | $63 per hour |
| Full-time support | 80 hours | $4,800 + GST | $60 per hour |
You can change your hours or cancel with one month’s notice. Most advisers start on Starter or Growth, then move up once they see how much comes off their plate.
What is included in every package
- A New Zealand trained VA who already knows the insurance or mortgage industry
- Backup cover from another trained team member when yours is away
- Secure login sharing through Bitwarden
- A signed contract and confidentiality agreement
- Your processes documented as we go, so nothing lives in one person’s head
Why this costs less than hiring
An employee’s salary is only part of what an employee costs. On top of it you carry KiwiSaver contributions, four weeks of annual leave, statutory holidays, sick leave, ACC levies, a computer, and the cost of recruiting in the first place.
Then there is the part nobody budgets for. The weeks before a new hire is productive. The quiet months when the work is not there but the salary still is. The scramble when they resign.
With us you pay for the hours you use. No PAYE, no leave liability, no equipment, no recruitment, and one month’s notice either way.
Common questions about pricing
What if I do not use all my hours?
You can change your hours or cancel with one month’s notice, so you are never locked into a package that no longer fits. If your workload is genuinely unpredictable, casual hours may suit you better.
How many hours will I actually need?
Most advisers underestimate this, because admin is spread across the week in small pieces rather than sitting in one block. On a 15 minute call we can usually work it out with you. Most start at 10 to 20 hours a month and move up from there.
Is there a setup or training fee?
No. The handover session is part of getting started, and because we already know adviser CRMs, insurer portals and lender processes, it is about your preferences rather than teaching the industry from scratch.
Can I change packages later?
Yes. Move up or down with one month’s notice. Plenty of advisers start small and increase once they trust the process, which is exactly how it should work.
Not sure which package suits you?
Book a free 15 minute chat and we will work out roughly how many hours your admin actually takes. No pitch, no obligation, and you will have a clear number by the end of it.
See what we do for mortgage advisers and insurance brokers and risk advisers, or meet the team.